{"id":115540,"date":"2026-06-05T15:00:49","date_gmt":"2026-06-05T13:00:49","guid":{"rendered":"https:\/\/www.turbodoctor.ro\/magazin\/?page_id=115540"},"modified":"2026-06-05T15:02:04","modified_gmt":"2026-06-05T13:02:04","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/www.turbodoctor.ro\/magazin\/politica-de-retur\/","title":{"rendered":"Politica de retur"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"115540\" class=\"elementor elementor-115540\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7173f2f e-flex e-con-boxed e-con e-parent\" data-id=\"7173f2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-567950f e-con-full e-flex e-con e-child\" data-id=\"567950f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d81096 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"9d81096\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-underlined-2 wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h3 class=\"woodmart-title-container title wd-fontsize-m\">Returnarea produselor<\/h3> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9a8001 elementor-widget elementor-widget-wd_text_block\" data-id=\"f9a8001\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Cump\u0103r\u0103torul poate solicita returnarea produselor \u00een urm\u0103toarele situa\u021bii:<\/p><p>Coletele prezint\u0103 deterior\u0103ri severe;<\/p><p>Produsele au fost livrate \/ facturate gre\u0219it. Livrarea altor produse dec\u00e2t cele solicitate trebuie semnalat\u0103 imediat. Cump\u0103r\u0103torul poate solicita returnarea acestuia pentru \u00eenlocuire, iar dac\u0103 produsul nu mai este pe stoc, poate opta pentru \u00eenlocuire sau rambursarea integral\u0103 a contravalorii. Daca se agreeaz\u0103 \u00eenlocuirea cu un produs de o valoare mai mare, va pl\u0103ti diferen\u021ba, respectiv dac\u0103 valoarea este mai mic\u0103, va primi o rambursare par\u021bial\u0103 p\u00e2n\u0103 la valoarea produsului \u00eenlocuitor. Costurile de retur \u0219i de transport pentru produsul \u00eenlocuitor, dac\u0103 este cazul, sunt suportate de client.<\/p><p>Produsele prezint\u0103 defecte de fabrica\u021bie;<\/p><p>Cump\u0103r\u0103torul are dreptul s\u0103 notifice \u00een scris V\u00e2nz\u0103torului c\u0103 renun\u021ba la cump\u0103rare, f\u0103r\u0103 penalit\u0103\u021bi \u015fi f\u0103r\u0103 invocarea unui motiv, \u00een termen de 30 zile de la primirea produsului. De asemenea, \u00een conformitate cu art. 7 alin. 1 din O.G. 130\/2000, Cump\u0103r\u0103torul are dreptul de a denun\u021ba unilateral contractul la distan\u021b\u0103, \u00een scris, \u00een termen de 30 zile de la data primirii produsului\/produselor, f\u0103r\u0103 penalit\u0103\u021bi \u0219i f\u0103r\u0103 invocarea vreunui motiv. \u00cen acest caz, cheltuielile directe de returnare a produselor vor c\u0103dea, conform legii, \u00een sarcina Cump\u0103r\u0103torului.<\/p><p>Produsele trebuie s\u0103 fie returnate \u00een ambalajul original, cu factura ata\u0219at\u0103, s\u0103 nu prezinte urme de uzur\u0103 fizic\u0103 sau deteriorare.<\/p><p>Produsele personalizate nu pot fi returnate. V\u0103 rug\u0103m s\u0103 ave\u021bi \u00een vedere c\u0103 aceste produse sunt create dup\u0103 configura\u021biile specificate de dumneavoastr\u0103, deci nu pot fi schimbate sau returnate.<\/p><p>Dac\u0103 se agreeaz\u0103 \u00eenlocuirea cu un produs de o valoare mai mare, Cump\u0103r\u0103torul va pl\u0103ti diferen\u021ba, respectiv dac\u0103 valoarea este mai mic\u0103, va primi o rambursare par\u021bial\u0103 p\u00e2n\u0103 la valoarea produsului \u00eenlocuitor. Costurile de retur \u0219i de transport pentru produsul \u00eenlocuitor, dac\u0103 este cazul, sunt suportate de Cump\u0103r\u0103tor. \u00cen cazul \u00een care produsele a c\u0103ror returnare se solicit\u0103 prezint\u0103 ambalaje deteriorate sau incomplete, urme de uzur\u0103, zg\u00e2rieturi, lovituri, ne rezerv\u0103m dreptul de a decide acceptarea returului sau de a opri o sum\u0103, suma ce va fi comunicat\u0103 dup\u0103 evaluarea prejudiciilor aduse.<\/p><p>\u00cen cazul exercit\u0103rii dreptului legal de returnare a produsului, rambursarea contravalorii acestuia se va face prin virament bancar \u00een contul indicat de Cump\u0103r\u0103tor \u00een cel mult 30 de zile de la primirea produsului returnat.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returnarea produselor Cump\u0103r\u0103torul poate solicita returnarea produselor \u00een urm\u0103toarele situa\u021bii: Coletele prezint\u0103 deterior\u0103ri severe; Produsele au fost livrate \/ facturate<\/p>\n","protected":false},"author":102,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-115540","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.turbodoctor.ro\/magazin\/wp-json\/wp\/v2\/pages\/115540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.turbodoctor.ro\/magazin\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.turbodoctor.ro\/magazin\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.turbodoctor.ro\/magazin\/wp-json\/wp\/v2\/users\/102"}],"replies":[{"embeddable":true,"href":"https:\/\/www.turbodoctor.ro\/magazin\/wp-json\/wp\/v2\/comments?post=115540"}],"version-history":[{"count":4,"href":"https:\/\/www.turbodoctor.ro\/magazin\/wp-json\/wp\/v2\/pages\/115540\/revisions"}],"predecessor-version":[{"id":115545,"href":"https:\/\/www.turbodoctor.ro\/magazin\/wp-json\/wp\/v2\/pages\/115540\/revisions\/115545"}],"wp:attachment":[{"href":"https:\/\/www.turbodoctor.ro\/magazin\/wp-json\/wp\/v2\/media?parent=115540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}